FREQUENTLY ASKED QUESTIONS
All the products on display are handmade by PressWind or its partners. As such, it is not possible to guarantee that they are always exactly the same as depicted in the image. Much of the charm and value of these products comes from the fact that manual work is unrepeatable and unique, as well as from the quality of the materials we use.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. Slight changes in terms of colors are to be expected.
We also encourage you to read the dimensions of every product, so you’ll know what to expect.
Your sales receipt will be sent in your confirmation email and you can always have access to it in your account if you chose to create one. If, at any time, you need the receipt separately, please let us know at [email protected] and we’ll gladly send you another digital copy.
Absolutely! If there is one item in particular that you’ll like to see back in stock again, use the green Whatsapp button in the left bottom corner of your screen. Or just Send Us by email to : [email protected] Our team is happy to help you out!
Shipping depends on which part of the world you are based in. We have different delivery times, but it should not take more than 7-15 working days to receive your order. Please check our Delivery page for estimated times and prices.